Returns Policy
If you are not 100% satisfied with your purchase, please return it within 60 days of receiving the goods, in saleable condition for a refund or like-for-like exchange.
The item may be exchanged on a-like-for like basis. This means we are happy to send you the product in a different size or colour (if available).
If on receipt of your product, you are uncertain about your purchase please keep your product in the original packaging until you have decided whether or not you wish to keep it. All returns should be in ‘as new’ condition, both unwashed and unworn.
Please ensure the product is well packaged and protected from damage in transit.
We are committed to supplying high quality products, occasionally manufacturing faults can and do occur. If you think your product has suffered a manufacturing fault please contact us. Items that are damaged as a result of excessive or long term usage are not considered faulty. Returned items that have been worn should be laundered before return, receipt of unwashed garments may result in your product being returned to sender.
We use Collect Plus for your convenience. Please email us at contact@sashacycling.com for your returns label.